100%
Unified Channels
24/7
Availability
Instant
Context
Overview
SortOut brings all customer conversations—WhatsApp, Email, Social—into one focused interface. Powered by AI, designed for clarity, it helps support teams manage high volumes with ease.
The Problem
Support teams face chaos managing multiple communication channels (WhatsApp, Email, Social DMs). This leads to scattered data, missed messages, and support agents lacking a unified history of customer interactions.
The Solution
SortOut provides a single inbox for WhatsApp, Email, Live Chat, and Social DMs. SortAI automatically labels and prioritizes chats, assisting in drafting responses. Magic Summaries offer AI-generated key points to quickly understand context.
**Unified Stream**: A single command center for all channels.
**SortAI**: Intelligent triage and response assistance.
**Contextual History**: Instantly see all past interactions.
**Team Sync**: Seamless collaboration with private notes and internal routing.
Results
Operations become much smoother, ensuring every customer feels heard and valued instantly. The interface eliminates chaos and provides focus for support squads.
Quote
“SortOut handles all our customer queries seamlessly, ensuring every customer feels heard and valued instantly.”
Uttam Purohit
Director, M.P. Sarees
Supported Channels
Instagram DMs
Facebook Messenger
Live Chat