75%
Less Manual Work
92%
Stock Forecast Accuracy
2h
Daily Time Saved Per Employee
99.2%
Invoice Accuracy
24/7
Support Availability
Overview
M.P. Sarees is a fast-growing retail brand with thousands of SKUs and daily customer orders. But as the business scaled, manual processes started slowing everything down. Inventory planning, customer support, and billing all required hours of repetitive work. So we built an AI automation system that: forecasts stock demand, handles customer support around the clock, and generates invoices automatically. The result? A business that runs smoother, faster, and with minimal manual oversight.
The Problem
Manual stock forecasting caused excess stock in some products and stockouts in bestsellers.
Customer support queries piled up, especially during peak seasons.
Invoices had to be created manually, increasing the risk of errors and disputes.
No centralized dashboard to understand inventory, sales, and customer data together.
Employees spent hours on tasks that didn’t contribute to growth.
The Solution
To streamline operations, we built three AI-powered systems working together:
**Inventory Forecasting AI**: Predicts demand using past sales, seasonal patterns, and trending items to maintain healthy stock levels.
**AI Customer Support Agent**: Handles FAQs, order-tracking questions, and return requests automatically, escalating to humans only when needed.
**Automated Invoice Generator**: Creates accurate billing documents directly from order data (no typing, no spreadsheet edits).
Additional features: 92% accurate demand prediction, 24/7 support chatbot, error-free invoice workflow, real-time inventory dashboard, centralized order-to-cash pipeline.
Results
The impact was immediate and measurable.
Manual work: **75% reduction**
Stock forecasting: **92% accuracy**
Employee productivity: **2 hours saved per staff member every day**
Billing: **99.2% invoice accuracy**
Customer service: **Instant responses with 24/7 availability**
Employees now spend more time on sales and growth, not paperwork.
Why It Matters
AI isn't only for tech companies. Traditional businesses benefit just as much. M.P. Sarees shows how: repetitive tasks become automated, guess-based decisions become data-driven, delayed support becomes real-time responses. With automation taking care of the backend, the business can focus on what matters most: customers, product quality, and expansion.
What’s Next
We’re now expanding the automation stack with: AI-powered dynamic pricing (discounts based on demand and stock), predictive churn detection to identify and re-engage at-risk buyers, multi-platform order synchronization across marketplaces and POS systems.
Quote
“What used to take our team hours every day now happens automatically. We spend less time on paperwork and more time on growing the business.”
Operations Manager
M.P. Sarees